Improvement of management of a trading enterprise

Abstract

The industry of socio-cultural service and tourism has undergone very significant changes in recent years due to the introduction of new information technologies. Business in this area is not only one of the most dynamic, but also an industry that is extremely rich in information. A modern hotel enterprise provides consumers with not only accommodation and food services, but also a wide range of transport, communications, entertainment, excursion services, medical, sports services, beauty salon services, etc. In fact, hotel enterprises in the structure of the tourism and hospitality industry perform key functions, as they form and offer consumers a complex hotel product, in the formation and promotion of which all sectors and elements of the tourism and hospitality industry take part. Computer technologies are being actively introduced into the hotel business, their use is becoming an essential condition for the successful operation of hotels. Possession of information is relevant for the hospitality industry, since it is the efficiency, reliability, accuracy, high speed of processing and transmitting information that largely determine the effectiveness of management decisions in this area. The implementation of these conditions is possible only within the framework of the use of information computer systems.