IT management in a non-IT company (Based on SPEAK ONLINE case)

Abstract

It defines the concepts of IT management and IT company and details what processes must be taken to incorporate them into real business. This study summarizes the theoretical approach to the emergence of the concept of management, how it led to IT management, and what role IT management plays in modern society and the economy. In particular, it explained what processes should be taken to realize IT management in small and medium-sized enterprises, and detailed the contents and processes of research using actual company data and conditions. Through SWOT analysis & matrix, IT environment analysis, and CSF/CIR analysis, specific goals, strategies, and appropriate technical requirements for solving problems were identified. It summarizes the steps necessary to newly introduce the company's IT management, concludes the minimum conditions and suggestions based on the research results, and provides a procedure for introducing IT management applicable to any business.